The software that runsconcierge businesses
MinuteLaunch is the private platform underneath Concierge Business in a Box. A vault for every client, a direct line to the expert, Fernando answering in their words, a receptionist on the phone, memberships, billing and marketing. One system. We run it, so the expert can be human.
Plans from $300 a year · Pro, the whole business, $6,000 a year · 30‑day money‑back guarantee
Thirty apps. One private place
Everything a concierge or membership business runs on, built to work together and updated every day. Nothing to stitch together, and nothing for the expert to learn.
Vaults
A private home for every client: notes, files, plans and photos they own.
Drops
A closed, private line between expert and client. No cell number, no DMs.
Fernando
The AI inside every vault. He answers from the expert’s own material.
Librarian
The expert’s videos, courses and documents, turned into answers.
Receptionist
Answers the phone, takes messages and books appointments.
Email, newsletters and a shared team inbox in one place.
Memberships
Checkout, monthly billing and client seats, through Stripe.
Social
Posts made and scheduled for every channel, from one place.
Media
Video, images and files, shared peer‑to‑peer on your terms.
Persona
AI video in the expert’s own face and voice, for marketing.
Calendar
Bookings, reminders and check‑ins that keep clients on track.
Referrals
Clients and partners send new members, and get paid for it.
And more: Capture, Analytics, Prospect, Research, Transcriber, Canvas pages and Lab, plus FluentMCP to connect any AI you like.
The five‑minute visit is broken. Concierge fixes it
Most professionals get a few minutes with each person. They rush, they’re squeezed, and nobody feels known. A concierge relationship gives the time back, because the tools do the rest.
Three to five minutes
- Every visit starts from zero
- Questions pile up between visits
- The professional rushes and burns out
- Nobody feels known
Endless time to learn, real time together
- Clients learn, ask and look into things any time with Fernando
- Their history and questions are ready before you meet
- You arrive informed, and spend the time on the person
- Smarter decisions and recommendations, in your expertise
The tools handle the information, so the professional gets more time to be human.
Concierge Business in a Box
An expert, practitioner or service provider with about 125 clients paying monthly. Every client gets their own vault, Fernando and a direct line. We set it up, run it and fill it. The expert does the part only they can do: the relationship.
- Memberships and monthly billing
- A private vault per client
- Drops and the Receptionist
- Fernando and the Hub of experts
- Marketing automation and emails
- Sales pages on your own domain
What your concierge clients see
One private app for each client, with you on the other end of it.
Screens shown with sample names.
platform, three front doors
Pick the door that fits you
MinuteLaunch is the engine. You meet it through Ask Fernando, and you buy it at 1wd.tv.
What we’re building, week by week
New apps, client stories and the Friday show, from Spencer Forman, who builds MinuteLaunch.
Meet the Hub: turn anyone or anything into your own AI expert
My Dash in your pocket
We deleted the contact form. On purpose.
More at spencerforman.com and on YouTube.
Be the human. We’ll run the rest
See how a concierge business works, run your numbers, and book thirty minutes with Spence.